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Results for: Customer Service |
| Interviews: |
| Kate Maxwell - Editor-in-Chief, JETSETTER JETTERSETTER.com is an on-line concierge service for members only, but membership is open to everyone. Specialty is matching travelers up with curated hotels, hotels that have been vetted by a Jetsetter correspondents who have actually slept in the rooms, ordered room service and tried out Wi-Fi services. For $200 you can get three hours of planning services for one trip. Hotels have actually been pulled from the service due to bad feed-back from consumers. They offer a Flash for limited sales of up to 30 to 50 percent hotel discounts. Members receive weekly or monthly emails. Kate Maxwell, editor-in-chief, JETSETTER, gives more information to Judith West on Getting Your Money's Worth. Themes: Travel, Customer Service, Money Tips |
| Marie Danielle Vil-Young - Founder, A Votre Service Events "I'm a sucker for weddings", says Marie Danielle Vil-Young, founder, A Votre Service Events. And weddings are a big part of her event business. Anyone can benefit from a wedding planner, with average weddings in the Northeast costing upwards of $28,000. Vil-Young gives tips on areas to consider if you want to be economical: (1) The guests list. Invite people who are really important to you; (2) Control the formality such as style of reception (buffet, cocktail hour), and (3) Day of the week - a Sunday morning or afternoon as opposed to a Saturday evening. Learn more on Getting Your Money's Worth with Judith West. Themes: Events, Customer Service, Women Entrepreneurs |
| Sherief Meleis - Managing Director, Novantas Sherief Meleis talks about focus while consulting with banks. He leads his firm's (Novantas) Retail Banking practice. Meleis walks a narrow line advising his clients on how to increase and retain revenue while at the same time emphasizing superior service -- treating banks' clients with respect and generating value. They stress to their clients -- traditional banks -- the importance of integrity. He discusses the particulars with Judith West on Getting Your Money's Worth. Themes: Finance, Customer Service |
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More about "Getting Your Money's Worth"
As the title of the show, "Getting your Money's Worth" implies, the show concerns itself with gaining value as a consumer of education, health services or, indeed, as a tax payer. Everyday consumer spending will be included. The dialogue may not present solutions, but certainly will present alternatives in an entertaining and colorful way with experts in their respective fields. |